NTISthis.com

Evidence Guide: ICTSAS210 - Update and maintain hardware, software and documentation inventories

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTSAS210 - Update and maintain hardware, software and documentation inventories

What evidence can you provide to prove your understanding of each of the following citeria?

Update hardware, software and documentation inventories

  1. Access hardware, software and documentation inventories according to organisational procedures
  2. Update hardware, software and documentation inventories according to organisational procedures
  3. Update software licenses and upgrade software according to organisational procedures
  4. Record and organise documentation storage
Access hardware, software and documentation inventories according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update hardware, software and documentation inventories according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update software licenses and upgrade software according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and organise documentation storage

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain hardware, software and documentation inventories

  1. Examine and perform maintenance on hardware, software and documentation inventories according to organisational procedures
  2. Document maintenance procedures performed according to organisational procedures
  3. Store technical documentation according to organisational policies and procedures
  4. Access and disseminate technical documentation as required
Examine and perform maintenance on hardware, software and documentation inventories according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document maintenance procedures performed according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Store technical documentation according to organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access and disseminate technical documentation as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise inventory maintenance activities

  1. Record maintenance activities according to organisational procedures
  2. Store hardware, software and equipment that is not in use, according to technical manuals
  3. Escalate maintenance problems to required personnel according to organisational procedures
  4. Report completion of maintenance activities to required personnel
Record maintenance activities according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Store hardware, software and equipment that is not in use, according to technical manuals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Escalate maintenance problems to required personnel according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report completion of maintenance activities to required personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

update and maintain at least one of each hardware and software inventories according to identified storage and retrieval policy and organisational procedures

update and maintain at least two documentation inventories according to identified storage and retrieval policy and organisational procedures, including:

user documentation

technical manuals

create a profile and description for hardware inventories.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

organisational procedures including:

hardware, software and documentation inventory access

hardware, software and documentation inventory updates

software licenses and software upgrades

hardware, software and documentation inventory maintenance

maintenance documentation and recording

escalation procedures

technical documentation processes

software licensing requirements

inventory principles and procedures.